Grievances Cell

Important : Grievance cell must be approached post contacting the “Customer Support” of “theartisanstreet.com” where desired resolutions were not served.

Any direct communication to Grievance cell will be redirected to “Customer support” for further assistance

All Grievances related to the purchase or services shall be addressed to Mr. Nitish Kumar (Grievance officer)

1. Write us to assist@theartisanstreet.com
2. Call 82875 46819(timings 10 am to 6 pm Monday to Friday)

*The officer will get back to the customer within 5 business days of reporting an issue

*Every grievance will be provided with a complaint/ticket no. which can used to track the status of the grievance

*Redress or closure to a grievance might take around one month from the date of receipt of complaint